If you are newbie restauranteur, a restaurant management system (RMS) should be at the top of your things-to-buy list.
An RMS can help you run your restaurant survive the post-opening stress by allowing you to easily keep track of your employees, inventory and your sales.
Before I explain how exactly your POS software can help you scale your restaurant business, let me elicit some basic terms, so that you can learn the ropes of POS management more easily.
What is a Restaurant Management System?
A restaurant management system (RMS) is a type of point-of-sale (POS) software specifically designed for restaurants, bars, food outlets and other such operations in the food service industry. Unlike a POS system, and RMS provides for all back-end needs, such as inventory or staff management.
An RMS typically includes software and hardware, such as registers, scanners and receipt printers, depending on your business’s needs. In a nutshell It is a comprehensive tool that allows you to see your restaurant and its needs at a glance, which can take a lot of stress away on a day-to-day basis.
Best of all, many restaurant management systems are designed to integrate easily with other software applications, which allows you to tune up a system that will really let your restaurant business take off.
What is the difference between an RMS and a standard POS system?
While both systems are classified as point of sale ones, an RMS offers features unique to the food service industry like ingredient-level inventory updates, the ability for waitstaff to send orders directly from the table to the kitchen, split bills and kitchen displays.
The functions of an RMS include, but are not limited to:
- Staff scheduling and management
- Cloud-based data access
- Built-in customer relationship management (CRM) tool to build mailing lists or launch reward programs
- Sales and orders monitoring in real time
- Generation of accurate, real-time financial statements
What types of RMS are hot on the market right now?
Because every restaurant has its unique needs, there are several different RMS types you can choose from. To determine which type best suits your restaurant or bar, focus on the features your business really needs and pick up restaurant software accordingly.
Big or Small, Your Place Can’t Do Without an RMS
As writers and POS system gurus, we hear it all the time – “My restaurant is small. Why the hell should I pour my hard-earned dollars into a complicated POS system?”
Don’t worry. If you’re one of those who have repeated this phrase like a mantra. It’s just all too common. However, it is generally misleading.
What I mean is that a restaurant business of any size can become more efficient, more productive, and more profitable when using a restaurant management system. The key to your success is getting a scalable POS that can grow and adapt to the ever-changing needs of your restaurant. Thus, your operation is more likely to survive in the jungle of the food industry.
A Scalable RMS Has Nothing to Do with A Shiny New Cash Register
Cash registers are a thing of the past that we still can’t do without. Think of yours as a universal workhorse, meaning it’s like a one-trick pony, offering sales records and reports, and that’s pretty much it.
A scalable POS, on the other hand, takes this rudimentary data and stretches it across a wide range of algorithms, giving you detailed analytics of profits and losses, purchasing gaps, and even customer feedback.
More importantly, restaurant POS systems are fully automated. This means that your waiting staff will be spending more time tending on your valuable customers instead of toying with data entry spreadsheets, or filling in lengthy sales reports.
The Scalable POS Explained
Gone are the days when a businessman needed to buy specific software for specific purposes. In the past, owners used accounting software for finances, time management software to handle staff working hours, and rudimentary POS software to manage sales.
Nowadays, a restaurant POS system has become a kind of misnomers, since it is actually all-encompassing business management platform. Its user-friendly interface allows you to oversee all niches and nooks of your restaurant and know how much dry goods, meat, vegetables, fish and other foodstuff is coming in your garde manger, and how much money you make out of it.
Best of all, this vast array of functions and applications can be scaled down to fit the needs of your small restaurant. These apps are designed to handle as many (or as few) areas of a restaurant as you need, in a completely automated fashion.
Scalability can also be useful when your business grows, and your needs for POS functions grow with it. Whether you’re adding menu items, or launching new venues and online sales, today’s POS systems are optimized to work seamlessly as your restaurant business expands.
Performance data can be segmented as deep as you want to dive while remaining fully integrated, so you can make well-informed decisions across all areas of your business.
What If My Scalable POS Breaks Down?
POS systems are connected to the Internet in order to function and, yes, because internet connection issues arise every once in a while, you can sometimes get disconnected.
Unlike cash registers, however, they continue to operate through server downtime, saving all entries locally, and syncing them back to the server once you get back online. You can rest assured that all of your information is safe and can never get lost.
No Business Is Too Small for A Scalable POS
We understand your fears and your feeling of uncertainty. Investing in a POS system isn’t an impulse purchase, after all. Rather, it is just that – an investment. And like all well-planned investments, it should pay itself off in a relatively short time through its efficiency and wealth of data.
Regardless of your restaurant’s size, a well-rounded POS system will allow your waiting staff to work more quickly and stress-free. Your operation will be able to accept and process a wide variety of electronic payments, thus guaranteeing your customers’ comfort and peace of mind.